Frequently Asked Questions
What's your returns policy?
In order to get an in-depth understanding of how our returns work, please read our returns policy below.
What's your shipping & delivery times?
For information on our shipping and delivery times please read the shipping policy below.
What if my order arrives damaged?
Rickytech offers a full refund or a replacement if packages arrived are badly damaged.
Rickytech offers a partial refund or a replacement if packages arrived are partially damaged (except thread, slightly wrinkled, small scratches etc)
How can I track my order?
When you order is paid, processed and dispatched you will be notified with a tracking number to track your order.